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Citations & Reference Management — VWA / ABA

Correct citations are one of the most important requirements of an academic paper. This page explains how to properly reference sources, document AI usage and efficiently manage your references with Zotero.

Proper Citations

The citation style is agreed upon with your supervisor and must be applied consistently throughout the paper.

StyleTypical forExample
APA (in-text)Natural sciences, psychology, IT, sports(Mueller, 2020, p. 15)
Footnotes (German style)Humanities, history, philosophyCf. Mueller, Maria: Title. Vienna 2020, p. 15.

AI Usage (ChatGPT & Co.)

  • Generative AI may be used as an aid
  • All AI usage must be documented and cited
  • Full prompts and outputs must be included in the appendix
  • A signed AI usage declaration is required
  • Example citation: (OpenAI ChatGPT, "Chat title", 15.01.2026, Appendix A)
AI does not replace your own thinking
AI-generated text must not be used verbatim. Check every AI output for accuracy — generative models can produce plausible-sounding but incorrect information ("hallucinations"). Your own scholarly contribution must remain clearly recognisable.

Zotero — Free Reference Management

What is Zotero?

Zotero is a free, open-source reference manager. It stores sources, organises them into collections and automatically generates citations and bibliographies in Word. Recommended by the school for all VWA papers.

Installation

1

Download Zotero

Download from zotero.org — available for Windows, macOS and Linux. Free, no registration required.
2

Install the Browser Connector

Install the Zotero Connector for Chrome, Firefox or Edge. This lets you save sources directly from the browser with a single click.
3

Create an account (optional)

A free account on zotero.org syncs your library across devices (300 MB free, usually sufficient for a VWA).

Collecting Sources

MethodHow it works
Browser buttonClick the Zotero Connector button on any web page, book or article — the source is saved automatically with all metadata
ISBN/DOIIn Zotero: magic wand icon — enter ISBN or DOI — the source is found automatically
ManuallyIn Zotero: green + button — choose source type (book, journal, etc.) — fill in the fields
Import PDFDrag a PDF into Zotero — metadata is detected automatically
Tip
Save every source in Zotero immediately when you find it. Tracking down sources later wastes unnecessary time.

Organising

  • Collections: Create folders for chapters (e.g. "Theory", "Methodology", "Results")
  • Tags: Assign keywords (e.g. "climate change", "statistics", "interview")
  • Notes: Add your personal annotations to each source — this makes writing easier later

Zotero + Microsoft Word

1

Check the plugin

The Zotero Word plugin is installed automatically when you install Zotero. A new "Zotero" tab appears in Word. If not: Zotero → Preferences → Cite → Word Processors → "Reinstall Microsoft Word Plugin".
2

Choose a citation style

On the first citation Zotero asks for the style. Recommended for VWA: "APA 7th Edition" (natural sciences) or "Chicago Manual of Style 17th (note)" (humanities). The style can be changed at any time.
3

Insert a citation

Place the cursor → Zotero tab → "Add Citation" → search for and select the source → enter the page number → Enter. The citation is formatted automatically.
4

Create the bibliography

Place the cursor at the end of the paper → Zotero tab → "Add Bibliography" → the bibliography is generated automatically and updates when new citations are added.
5

Before submission: Refresh

Zotero tab → click "Refresh" to ensure all citations and the bibliography are up to date.
Do not edit citations manually
Do not edit citations manually in the text! Always use the Zotero tab in Word. Manual changes are overwritten on the next refresh.

Source Research — Databases

DatabaseURLSuitable for
Google Scholarscholar.google.comGeneral academic search, books, dissertations
BASEbase-search.net300+ million open-access documents, strong for German-language sources
JSTORjstor.orgHumanities, history, social sciences
SpringerLinklink.springer.comNatural sciences, textbooks, journals
PubMedpubmed.ncbi.nlm.nih.govMedicine, biology, health sciences
APA PsycNetpsycnet.apa.orgPsychology
Austrian National Libraryonb.ac.atHistorical and Austrian sources

Source Quality

Golden rule: The closer a source is to the original, the better.

PreferAvoid / Use with caution
Peer-reviewed journalsWikipedia (only as a starting point)
Official documents, legislationBlog posts
Textbooks by recognised authorsYouTube videos
Original studiesAI-generated texts (risk of hallucination)
Statistics (Statistik Austria, Eurostat)Unsupported claims

Recommended Number of Sources

SectionGuideline
Introduction3–5 sources
Theoretical section10–20 sources
Empirical section3–8 sources (methodology, comparative studies)
ConclusionReferences to previously cited sources
TotalApprox. 15–30 sources
Quality over quantity
15 relevant sources are better than 50 off-topic ones. Make sure your sources are current, scholarly and relevant to your research question.

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