BG Zehnergasse InfoHubInfoHub
Welcome to the InfoHub of BG Zehnergasse! Here parents and students can find all important information about school accounts, iPads, digital services and support — clearly explained and easy to navigate.
Find something quickly: Type a term into the search box — e.g. password, WiFi or edu.Card. The search scans all pages and instantly shows matching results.
Topics
iPad & Devices
Device initiative, procurement, child protection, accessories and warranty.
📶WiFi Guide
Connect to school WiFi on all devices, certificates and troubleshooting.
🔑School Account
Login credentials, password rules, change and reset password.
💻Microsoft 365
Free A3 licence: desktop apps, OneDrive (5 TB), OneNote, Teams, Copilot.
🏫School Services
WebUntis, edu.Flow, edu.Pay, printing and Portal Digitale Schule.
🪪edu.Card & digicard
Student ID, copy card, report loss, digital ID on smartphone.
🔐Student Access Chip
Entering the school, updating the chip, loss and replacement.
📝Next-Exam
Digital exam environment — downloads, guides and quick fixes.
💻Laptop Requirements
Notebook specs for upper school, buying guide and tips.
⚙️MDM Setup
Device management setup — step by step for iOS and Windows.
⌨️TIPP10 Typing Trainer
Free 10-finger touch typing — online, software and school version.
🏛️Education Portal & IT Services
Austrian Education Portal for parents, edu.digicard, learning platforms.
🎓VWA / ABA (Thesis)
Pre-scientific thesis: process, structure, citation and Word template.
🧑🏫Teachers: IT Quick Help
Quick fixes for projector, computer, audio and presentation problems in the classroom.
📊IQES
Evaluation & school development platform: login, questionnaire templates, password (for teachers).
🆘Help & Contacts
Contact persons, common problems and solutions, important links.
Quick Access — Most Important Links
Important Contacts
If you have questions or problems, please contact the appropriate department:
| Issue | Contact | Responsible for |
|---|---|---|
| IT Administration | admin@bgzwn.at | Accounts, WiFi, software, password reset |
| School Office | kanzlei@bgzwn.at | Payments, certificates, edu.Pay refunds |
| WebUntis (parent accounts, grades, absences) | bnb@bgzwn.at | WebUntis issues, parent access, grade overview |
| Student Access Chip | equ@bgzwn.at | Sonja Equiluz, BA BAMU — loss, blocking, replacement chip |
| Data changes (address, name, phone) | Your child's class advisor | Update personal data in SOKRATES → edu.Flow, edu.Pay |
| iPad Hardware Support | justedu.at (service portal) | ACP techWERK — report warranty cases online (register the device first) |
| OeAD Digital Learning | +43 720 080 356 / digitaleslernen@oead.at | Device initiative, exemption, device exchange (Mon–Fri 07:30–18:00) |
| PoDS Support | bildung.gv.at (after logging in) | Portal Digitale Schule — guides & FAQ |
| Education Portal Hotline | +43 1 53120 3344 / support@bildung.gv.at | Bildungsportal, ID Austria in education |
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